Residential Package Unit Repair & Maintenance in Phoenix

Expert Package Unit Service You Can Count On in Phoenix, AZ

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When your residential package unit breaks down or stops keeping up with the Phoenix heat, you don't want to wait. At Hometown HVAC, we specialize in fast, honest, and professional package unit repair and maintenance services for homeowners and contractors across Phoenix, AZ, and surrounding areas.

With over 30 years of hands-on HVAC experience, our veteran-owned team is equipped to diagnose, repair, and service Armstrong package units and most major brands. Whether your unit is gas/electric or all-electric, we provide expert care that restores your comfort and prevents future issues.

Why Choose Hometown HVAC for Package Unit Repairs?

We combine technical expertise with genuine customer service — delivering the kind of care you can only get from a team rooted in your community. Our technicians are licensed, professional, and trained to service the full HVAC system inside your package unit, including cooling, heating, blower components, and controls.

You can count on us for:

  • Rapid response and accurate diagnostics
  • Repairs for gas/electric and heat pump package systems
  • Factory-trained Armstrong specialists
  • Fully stocked trucks for same-day service
  • Transparent, no-pressure estimates
  • Maintenance options to keep systems running strong
Package unit repair service in Phoenix

Common Package Unit Problems We Repair

Because your package system handles both heating and cooling, there are several moving parts that can wear out over time. We fix issues related to airflow, control boards, refrigerant, burners, electrical connections, and more.

Common issues include:

  • AC not cooling or blowing warm air
  • Dirty coils causing poor performance
  • Furnace not heating in winter
  • Clogged drain lines
  • Short cycling (turning on and off quickly)
  • Unusual noises from rooftop units
  • Blower motor failure
  • Thermostat communication errors
  • Refrigerant leaks or low charge
  • Electrical faults or tripped breakers

If your unit is running inefficiently, emitting strange odors, or creating hot and cold zones, we'll diagnose the root cause and restore full system function.

Our Repair Process

Every repair begins with a detailed system assessment so we can offer clear, accurate options and never guess at the fix.

What to expect:

1Full diagnostic evaluation

We check refrigerant levels, burner condition, electrical controls, airflow, motor function, and more.

2Clear, upfront quote

You'll know exactly what's wrong, how we'll fix it, and how much it will cost — no surprises.

3On-the-spot repair

Most repairs are completed the same day. We arrive with the tools and parts to solve common issues quickly.

4System testing & cleanup

We verify full heating and cooling operation, clean up the work area, and explain any follow-up care or prevention tips.

Emergency Package Unit Repairs in Phoenix

We know HVAC problems don't follow a 9-to-5 schedule — especially when outdoor temps soar above 100°F. That's why we offer emergency repair services for residential package systems across the Phoenix area.

If your unit suddenly stops working during a heatwave or a cold snap, call us for fast response times and expert service you can trust.

Routine Maintenance Services for Package HVAC Systems

Routine maintenance is the key to keeping your system efficient, quiet, and durable — especially in Phoenix, where systems often run 10+ months a year.

Our package unit maintenance service is designed to cover every critical component, with seasonal tune-ups that help avoid mid-season breakdowns and costly repairs.

What's Included in a Package Unit Tune-Up

Our tune-ups go beyond a quick filter swap. We inspect and test all parts of your heating and cooling system to catch wear-and-tear early.

Each maintenance visit includes:

  • Refrigerant pressure check and adjustment
  • Evaporator and condenser coil cleaning
  • Filter inspection and replacement
  • Blower motor and fan inspection
  • Burner and heat exchanger check (gas units)
  • Electrical component testing
  • Drain line flushing
  • Thermostat calibration
  • Startup and shutdown testing

Whether your unit is on the roof or ground, we clean, tune, and balance it for maximum performance.

Why Maintenance Matters in Phoenix

With high cooling demands, dust, and long runtime cycles, package systems in Phoenix take a beating. Regular service not only protects your system but also improves indoor comfort and lowers energy costs.

Benefits of scheduled tune-ups:

  • Fewer unexpected repairs
  • Improved airflow and comfort
  • Reduced energy bills
  • Quieter operation
  • Longer system lifespan
  • Warranty protection (when required by the manufacturer)

Maintenance Plans Available

To make maintenance easy and affordable, we offer seasonal service plans that include everything your package unit needs for long-term performance.

Our maintenance plans feature:

  • Spring and fall system tune-ups
  • Priority repair scheduling
  • Discounts on parts and repairs
  • No after-hours or overtime charges
  • Annual reminders and tracking

Protect your investment and enjoy peace of mind year-round.

Armstrong Package System Specialists

As an Armstrong dealer, we offer expert care for Armstrong's full line of gas/electric and heat pump package units. Our repairs follow factory guidelines, and we use genuine parts whenever possible to maintain warranty eligibility.

We also service most major brands, including:

  • Lennox
  • Carrier
  • Goodman
  • Rheem
  • Trane
  • American Standard

Whether your unit is 2 or 20 years old, we'll provide the right fix and get it working like new again.

Indoor Air Quality Upgrades

While performing repairs or maintenance, we can evaluate your indoor air quality and recommend enhancements to improve the health and efficiency of your HVAC system.

Available add-ons include:

  • High-efficiency air filters
  • UV germicidal lights
  • Zoning upgrades for better comfort
  • Humidity control solutions

These upgrades can be bundled into your service or scheduled for future installation.

Our Customer Testimonials

5/5

"We recently had an issue with our Trane AC unit, and Shelby from Hometown HVAC did a fantastic job. He quickly diagnosed the problem, replaced the capacitor, and had us back up and running in no time. Shelby has over 30 years of HVAC experience and specializes in residential work, with commercial experience as well. He's professional, knowledgeable, and trustworthy- showed up in a branded truck and uniform, explained everything clearly, and didn't try to upsell us, just focused on the repair. His pricing is very reasonable. He mentioned that he works in North Scottsdale frequently and handles maintenance, repair, and emergency calls. I'd highly recommend Shelby and Hometown HVAC to anyone in the area who needs reliable AC service."

Steve Nola, Nextdoor
5/5

"I have been a GC for over 30 years and when I came to AZ 7 years ago, I met Shelby even before he started HomeTown and have worked with him ever since. My remodel projects are not easy, and Shelby puts in the time on the front end and helps me design. He is very knowledgeable and with his expertise, we can put together an affordable and functional system that I know will work. He has strong communication skills and puts together a clear and detailed estimates. I know that I am only as good as the people around me and that is why I value working with HomeTown HVAC."

Our HVAC Service Zones

At Hometown HVAC, we proudly provide heating, ventilation, and air conditioning services to homeowners and contractors throughout the Phoenix, AZ metro area. Our service territory is focused and intentional — allowing us to respond quickly and deliver consistent, high-quality care in the communities we know best.

We currently serve:

Whether you're dealing with an urgent HVAC issue in Glendale or scheduling seasonal system maintenance in Paradise Valley, you can count on us for prompt, professional, and knowledgeable service. If you're located in or near one of these areas, we're already serving your neighbors — and we'd be honored to serve you too.

Hometown HVAC service area

Frequently Asked Questions About Package Unit Repair & Maintenance in Phoenix

Trusted Answers from the Local Experts at Hometown HVAC

A residential package unit houses all HVAC components — heating, cooling, coil, and blower — in a single outdoor cabinet, usually mounted on the roof or slab. In contrast, a split system separates indoor and outdoor components. Package units are ideal for smaller homes, mobile homes, or buildings without interior utility space.

We often see issues like no heating or cooling, short cycling, blower motor failure, dirty coils, thermostat malfunctions, low refrigerant, and clogged condensate drains. Because package units handle both heating and cooling, regular maintenance is critical to avoid multi-system failure.

Warning signs include warm air blowing during cooling, strange smells or noises, spikes in energy bills, or your system struggling to keep up with your thermostat setting. If your unit starts short cycling or shows signs of water leaks, call us for diagnostics.

Yes — our team is trained to diagnose and repair gas/electric systems (with a gas furnace and electric AC) as well as heat pump-based all-electric units. We specialize in Armstrong systems but service all major brands.

We specialize in Armstrong, but we also service Carrier, Trane, Goodman, Lennox, Rheem, and others. Whether your system is five or fifteen years old, we have the tools and training to repair it properly.

Yes. We provide emergency HVAC repair for residential package units throughout our Phoenix-area service zone. If your system fails during extreme heat or winter cold, we'll respond quickly to restore comfort.

We recommend twice a year: once in the spring before the cooling season and once in the fall before heating season. Arizona's heat and dust can wear on systems quickly, and preventive maintenance helps catch issues early.

Our tune-up includes: Coil cleaning, Refrigerant pressure check, Thermostat calibration, Drain line clearing, Filter replacement, Electrical testing, Burner inspection (if applicable), Blower and fan check, and Startup/shutdown performance testing. Each component is inspected, cleaned, and adjusted for safe, efficient operation.

Absolutely. Routine maintenance helps prevent 80%+ of common HVAC failures. It also keeps your system efficient, extends its life, and ensures safer operation — especially in older units.

Yes. Most manufacturers — including Armstrong — require proof of annual maintenance to keep the warranty in effect. We document all service and can help manage your warranty coverage over time.

We serve Phoenix, Scottsdale, Paradise Valley, Glendale, Cave Creek, and Norterra. If you're just outside these areas, reach out — we're often already working nearby.

Let's Get Started with Package Unit Repair & Maintenance in Phoenix, AZ

When your residential package HVAC unit needs attention, don't settle for temporary fixes or delayed appointments. Trust the experienced team at Hometown HVAC for fast, honest, and high-quality package unit repair and maintenance services throughout Phoenix, AZ and surrounding communities.

With over 30 years of hands-on experience, we specialize in keeping gas/electric and heat pump package systems running at peak efficiency. Whether your system is on the roof or the ground, we deliver expert care, clear communication, and dependable results — every time.

Here's what you can expect when you work with Hometown HVAC:

  • Full diagnostics and same-day repairs for most issues
  • Comprehensive seasonal maintenance tune-ups
  • Certified service for Armstrong package units and all major brands
  • Emergency support when comfort can't wait
  • Access to affordable maintenance plans
  • Honest recommendations with no high-pressure sales
  • Service coverage in Phoenix, Scottsdale, Paradise Valley, Glendale, Cave Creek, and Norterra

Whether you're dealing with poor airflow, short cycling, refrigerant leaks, or just need routine service, our licensed technicians are ready to restore comfort and efficiency to your home.

Ready to Get Your Package Unit Running Like New?

Let's get started. Contact Hometown HVAC today to schedule your package unit repair, book a preventive tune-up, or enroll in a plan that protects your HVAC investment all year long.

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