When your ducted heat pump system struggles to keep up with the changing Arizona climate, you need experienced professionals who can get it back on track quickly and affordably. At Hometown HVAC, we provide expert ducted heat pump repair and maintenance services throughout Phoenix, AZ, and nearby communities.
As a veteran-owned company with over 30 years of HVAC experience, we specialize in troubleshooting and maintaining Armstrong heat pumps and other top systems. Whether your unit won't heat, isn't cooling properly, or just needs seasonal attention, our licensed technicians deliver fast, honest service designed to keep your comfort consistent and your energy bills under control.
In the Valley of the Sun, having an efficient, fully operational heat pump is essential. We know the challenges of maintaining these systems in extreme heat and dry conditions — and we're proud to be a trusted, local provider for full-service ducted heat pump care.
Ducted heat pumps are hardworking systems, especially in Phoenix where they often run year-round. Even high-efficiency systems can break down or show signs of wear without proper care. At Hometown HVAC, we've seen it all — and we're equipped to fix it fast.
We perform full-system diagnostics to identify the root cause — not just the symptoms — and ensure lasting solutions that restore your comfort.
When your system breaks down in the middle of a summer heatwave or during a cold snap, we understand that time is critical. That's why Hometown HVAC provides emergency heat pump repair services across Phoenix and our extended service area. We'll arrive promptly, diagnose the issue, and restore your system to working order — often the same day.
When your system needs service, we make the process smooth and stress-free.
We start with a comprehensive system inspection, including thermostat checks, airflow evaluation, refrigerant level testing, and component analysis.
We explain the issue and offer repair options with no hidden fees. You'll know exactly what the fix involves and what it will cost.
Our trucks are stocked with common parts, allowing us to complete most repairs in one visit. We use brand-approved components and proven techniques.
We verify that your system is working correctly, provide maintenance tips, and offer options for improving long-term performance.
The best way to avoid breakdowns, reduce repair costs, and extend the life of your HVAC system is through regular maintenance. Our ducted heat pump maintenance services are designed for Phoenix's climate and energy demands, ensuring your system performs optimally season after season.
A tune-up from Hometown HVAC is more than a quick inspection. It's a detailed service visit that focuses on improving performance, detecting hidden issues, and keeping your system clean and balanced.
We recommend scheduling maintenance twice per year — once in the spring and once in the fall — to prepare your system for seasonal shifts in temperature.
To make HVAC care simple and affordable, we offer maintenance plans tailored to Phoenix's climate and system needs. These plans help prevent costly repairs, improve efficiency, and extend the lifespan of your unit.
Whether you just installed a new Armstrong heat pump or want to protect your existing system, our plans are a smart, long-term solution.
As a certified Armstrong dealer, we bring factory-trained expertise to every repair and tune-up. We understand Armstrong systems inside and out and use approved parts and procedures to maintain their warranty and performance standards.
We also service and maintain other brands commonly found in Phoenix homes, including:
Trane, Goodman, Carrier, Lennox, Rheem, American Standard, and more.
During any heat pump repair or maintenance visit, we can also recommend upgrades to improve your indoor air quality and system efficiency. These optional enhancements provide better comfort and protection — especially during Phoenix's allergy and dust seasons.
If your home is undergoing a renovation or addition, we offer system evaluations and repairs to ensure your heat pump is ready to meet the new layout and energy demands. We also assist in re-zoning systems, updating thermostats, and checking airflow balance post-remodel.
Hometown HVAC partners with general contractors across Phoenix for HVAC system repairs, upgrades, and assessments during construction or home turnover. Our team is familiar with builder timelines and ensures prompt, professional, and code-compliant service on every job.
"We recently had an issue with our Trane AC unit, and Shelby from Hometown HVAC did a fantastic job. He quickly diagnosed the problem, replaced the capacitor, and had us back up and running in no time. Shelby has over 30 years of HVAC experience and specializes in residential work, with commercial experience as well. He's professional, knowledgeable, and trustworthy- showed up in a branded truck and uniform, explained everything clearly, and didn't try to upsell us, just focused on the repair. His pricing is very reasonable. He mentioned that he works in North Scottsdale frequently and handles maintenance, repair, and emergency calls. I'd highly recommend Shelby and Hometown HVAC to anyone in the area who needs reliable AC service."
"I have been a GC for over 30 years and when I came to AZ 7 years ago, I met Shelby even before he started HomeTown and have worked with him ever since. My remodel projects are not easy, and Shelby puts in the time on the front end and helps me design. He is very knowledgeable and with his expertise, we can put together an affordable and functional system that I know will work. He has strong communication skills and puts together a clear and detailed estimates. I know that I am only as good as the people around me and that is why I value working with HomeTown HVAC."
At Hometown HVAC, we proudly provide heating, ventilation, and air conditioning services to homeowners and contractors throughout the Phoenix, AZ metro area. Our service territory is focused and intentional — allowing us to respond quickly and deliver consistent, high-quality care in the communities we know best.
Whether you're dealing with an urgent HVAC issue in Glendale or scheduling seasonal system maintenance in Paradise Valley, you can count on us for prompt, professional, and knowledgeable service. If you're located in or near one of these areas, we're already serving your neighbors — and we'd be honored to serve you too.
If your heat pump isn't keeping your home comfortable, Hometown HVAC is here to help. We provide expert-level ducted heat pump repair and maintenance services in Phoenix, AZ, and the surrounding communities. Whether your system isn't heating, cooling, or just needs a seasonal tune-up, our licensed, veteran-owned team has the experience, tools, and dedication to get the job done right.
We bring over 30 years of hands-on HVAC expertise to every visit and specialize in Armstrong systems, though we repair and maintain nearly all major heat pump brands. Our approach is honest, efficient, and focused on long-term performance — because we believe your comfort system should work hard without you having to think about it.
We also offer affordable financing options for major repairs or full replacements — because we know home comfort isn't optional in the Arizona heat.
If you're tired of inconsistent heating or cooling, rising energy bills, or just want peace of mind before summer hits, let's take care of your system before it becomes an emergency.
Whether you're in Phoenix, Scottsdale, Paradise Valley, Glendale, Cave Creek, or Norterra, you can expect top-tier service backed by experience, integrity, and a genuine commitment to your comfort.
Let's get started. Contact Hometown HVAC today to schedule a heat pump inspection, request service, or sign up for a maintenance plan that protects your comfort all year long.
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